Partner Since 2018 · Vivacolor
A paint retailer with both B2B and B2C business struggled with manual invoicing, late payments, and several disconnected systems. Today everything runs from a single source — automatically.
Starting Point
Vivacolor runs a paint shop serving both trade and private customers. Sounds manageable — but it wasn't. Prices had to be entered separately into two or three different systems. Every change meant triple the work, and mistakes were inevitable.
The point-of-sale and inventory systems weren't connected. Everything sold in the shop had to be manually transferred into the inventory system. Stock levels were rarely accurate because the manual transfer didn't happen consistently.
Invoicing was particularly painful. Invoices were created by hand weekly — sometimes not until two weeks later — and sent by post or email. Whether they'd been paid often only became clear weeks later when accounting checked bank statements. Outstanding items piled up. Chasing payments became a full-time job.
What We Did
We integrated the point-of-sale, online shop, and inventory management into a single seamless system. Prices, stock levels, and orders now come from one source — changes take effect everywhere immediately.
Result
Since invoices are sent automatically and immediately after each delivery note — with a QR code for easy payment — the on-time payment rate is above 80%. Chasing late payments has become the exception, not the norm.
Prices and stock levels come from a single source. Errors from manual double entry are a thing of the past. When a purchase price changes, it's updated once — and takes effect immediately in the POS, the online shop, and inventory management.
What used to take hours each week for manual invoicing and payment tracking now runs fully automatically. The team can focus on the core business — not on administrative overhead.
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